Work Remotely From Home Forum

Work At Home Customer Service Agent (Full Time)

Work At Home Customer Service Agent (Full Time)

WHY WORK HERE

ERC CAREERS ARE STARTED BY DETERMINATION NOT DEGREES

You create your own opportunities for success!

  • Thrive in a fast-paced, competitive virtual contact center
  • We create the culture, YOU create your next level of greatness

WHO WE’RE LOOKING FOR

  • Go-getters that are tech-savvy, confident and self-driven

  • People that have a passion for providing above and beyond customer service experiences

  • Possess a HS diploma or GED

  • Ability to pass a criminal background check and drug screen

  • Ability to work a flexible schedule, which may include some weekends and holidays to meet business needs

  • Successful completion of a computer assessment is required

  • Must have the following equipment: Desktop computer or laptop with Windows installed, headset with USB connection, Ethernet cable, and Internet router with a free network connection. (Chromebooks are not acceptable.)

  • Must have the following Internet: Reliable, hard-wired, bi-directional Internet connection, DSL or Cable (broadband Internet, not dial-up) with at least 10 Mbps downstream and at least 7 Mbps upstream. You can test your Internet speed by visiting www.speedtest.net

  • Must reside in Arkansas, Florida, Georgia, Indiana, Iowa, Kansas, Kentucky, Louisiana, Michigan, Mississippi, Montana, Nebraska, New Mexico, North Carolina, North Dakota, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Wisconsin, or Wyoming to be eligible for this position.

WHY THIS POSITION

  • Allows you more flexibility in your day to day life to attend school, to pursue your passion, and/or to have work-life balance
  • Professionally handle email, chat, and inbound calls from existing customers about their account
  • Navigate through multiple computer systems to track, update, and verify accounts

Are you up for the challenge? If so…Here’s what’s in it for you!

PERKS OF JOINING THE ERC FAMILY

  • Contests for prizes monthly
  • Paid training (Get paid to learn)
  • Full-time permanent (non-seasonal) employment
  • $9.50 - $10.50/hour
  • Benefits eligible after 60 days
  • PTO and Paid Holidays (Everyone needs some vacation time here and there!)

Apply Here: