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Remote Community & Content Moderator, Support Team (Part-time Contractor)

Community & Content Moderator, Support Team (Part-time Contractor)
Remote / Product Management / Contractor

Flipboard is a content discovery platform for your passions, interests, and news. Available on web, iOS, and Android, Flipboard offers the world important and influential articles shared by the greatest publishers and our awesome Flipboard community to advance the conversation, keep people informed, and inspire them to engage, learn, and lead.

We are looking for an experienced Community & Content Moderator to work with the Flipboard Support Team on daily operations primarily focused on:
- Ensuring user safety
- Content moderation
- Tooling
- Policy enforcement
- Legal escalations

Pay Rate: $25/hr

Schedule: 30 hours/week

Contract Duration: June through December

  • Knowledge-base management
  • Ticketing
  • Monitoring trends and user needs
  • Bug and usability escalations

Requirements & Expectations
  • Minimum of 1 year of experience working with Moderation or Trust & Safety teams
  • Experience working remotely with an engaged team
  • Availability to work through the end of the year
  • Support experience is always a plus, but not required

Why Join Flipboard?
  • Our vision: At a time when society could really benefit from being more informed and inspired, we are enabling great stories to reach the right communities around the world.
  • Our team: Led by experienced CEO, Mike McCue, the Flipboard team is a positive, respectful, and diverse group of bright and highly capable people who work collaboratively with strong purpose and vision. The Flipboard team is headquartered in downtown Redwood City, CA in the beautiful SF Bay Area. Although our roots lie in the Silicon Valley, our team extends around the world: New York City, Chicago, Los Angeles, Seattle, Vancouver, and London.
  • Our culture: We value an environment and culture that encourages people's voices and perspectives to be heard. We believe that leveraging our team will lead us to create better products and services for all our users and partners. 
  • Our value: We are fully funded and making steady, meaningful progress on a premium, high margin business within a $600B, highly strategic market. Our business model is tightly aligned with our values, our partners, and our user experience which makes our company both valuable and unique.
  • Our product: Millions of people truly love Flipboard and rely on it regularly. Flipboard is a standard-bearer for great mobile design, innovation, and we deeply value craftsmanship.
  • Our platform: Our platform selects the best content from millions of sources around the world, organizes it into highly personalized feeds, and presents it for further curation by the community. We are driven by hard technical challenges and we value pioneering new technology to continually increase the power, efficiency, and scale of our platform

Apply Here

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