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Customer Service Agent - Work from Home - LiveOps
#1
Bug 
Overview


You will represent top consumer brands and assist their customers with a variety of needs. Some customers call to see when a product they ordered has shipped. Others call because a product they received is not quite right. Regardless of what drives the customers to call, our clients are looking for agents to be the voice of their brand, provide service with a smile, and strengthen customer loyalty.
 
As a Liveops independent agent, you will have access to the information you need to answer caller questions, solve problems and amaze the caller with a world-class service experience. 
 
Join now and you can be ready to take advantage of this busy time to build your home business and maximize your earning potential.


Responsibilities

Customer service jobs have changed dramatically—they’re no longer just about answering questions. Our clients are looking for independent contractor agents to be the voice of their brand, caring for customers, handling questions and solving problems for upset callers.

Qualifications

Is customer service with a smile your calling?
  • Do you have a pleasant, polished voice, and polite attitude?
  • Are you determined to find the answer to customers’ questions and solve their most challenging problems?
  • Is your professional demeanor unshakeable?
  • Do you enjoy the challenge of turning an unhappy caller into a loyal brand advocate?
  • Are you a master multi-tasker, able to quickly navigate online resources, talk to callers and accurately document calls without missing a beat? 

Technology


Please review the Liveops requirements by clicking the following link: https://join.liveops.com/work-from-home/#office-requirements
 
Application and Certification Process


If you are interested in working as an independent contractor for Liveops and handling incoming customer calls for our client, we encourage you to apply. If your application is accepted, you will be invited to become an independent contractor with Liveops and provide services to our client as an independent Customer Service agent. This invitation is contingent upon you signing the Liveops Independent Contractor Agreement and passing a background and credit check.
 
Liveops’ client companies require you to complete the Liveops certification courses and their program-related certification before your business can start answering calls. This is a combination of self-paced eLearning courses and live virtual classroom learning sessions conducted via conference call. Certification classes are expected to begin in July and August. Qualified applicants will receive further communication once the certification dates have been confirmed.  


Apply Herehttps://careers-liveops.icims.com/jobs/1...omhome.com
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